Privacy Policy
Tech Zero ("Tech Zero," "we," "us," or "our") recognises that our signatories value their data and privacy, and so we treat our signatories’ data with great care. This webpage sets out how and when we collect, use and share your personal information that you, or others, provide to us.
This Privacy Policy applies to personal information we collect through our website, located at https://techzero.io (collectively, the "Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy.
This privacy policy was last updated on 31st of March, 2023.
Who we are
Tech Zero is supported by Octopus Energy Group Limited (09718624), who is the controller responsible for this website. Octopus Energy Group Limited is registered and trading at UK House, 5th Floor, 164-182 Oxford Street, London, W1D 1NN.
Octopus Energy Group Limited have appointed data protection officers who are responsible for different entities in our group and to oversee questions in relation to this privacy notice. If you do have any questions or requests, please contact us by email at dpo@octoenergy.com
Information We Collect
We collect information about you when you use our Services or otherwise interact with us.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
register to use our site
subscribe to our services, newsletters or publications;
download content such as reports;
enrol on a programme
sign up to attend an event that we are organising;
request marketing to be sent to you;
take part in any discussion forums that we host;
give us some feedback;
participate in our market research.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties, including those set out below:
analytics providers such as Google;
event booking platforms such as Eventbrite
other third parties such as, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, search information providers, credit reference agencies
The information we collect may include:
Personal Information: We may collect personal information such as your name, email address, and phone number when you sign up to receive our newsletter, register for an event, or participate in other initiatives.
We will not collect special categories of data from you – such as personal data concerning your race, political opinions, religion, health or sexual orientation – unless you have chosen to provide that type of personal data to us as part of registration for a programme, service or research project. Where collected the use of such special category data will be made clear to you at the time of capture.
Usage Information: We may collect information about how you interact with our Site, such as the pages you visit, the links you click, and the time you spend on our Site.
Technical Information: We may collect information about the device you use to access our Site, such as your IP address, browser type, and operating system.
Other Information: We may collect other information about you that is publicly available or that you provide to us voluntarily.
How We Use Your Information
We use the information we collect to:
Provide our Services to you, such as sending you newsletters and invitations to events.
Improve our Services and develop new initiatives.
Communicate with you about our Services, including responding to your inquiries.
Comply with our legal obligations.
We may also use the information we collect for other purposes that are compatible with the purposes listed above.
Sharing Your Information
We may share your information with third parties in the following circumstances:
With service providers who help us operate our Site and provide our Services.
With our partners and sponsors to facilitate our initiatives and programs.
With law enforcement authorities or other government officials if required by law or if we believe in good faith that the disclosure is necessary to prevent harm or illegal activity.
In connection with a merger, acquisition, or sale of all or a portion of our assets.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Your Choices
You can opt out of receiving our newsletters and other marketing communications at any time by following the instructions in the communication or by contacting us at [EMAIL].
Storing your data
We are based within the UK, however some of the third parties and agents that we work with may be based outside of the European Economic Area (EEA), so their processing of your personal information may involve a transfer of data outside of the EEA.
Whenever we transfer your personal information outside of the EEA, we will always ensure it is protected by making sure we have safeguards in place. This might mean only transferring your personal information to a country that has been deemed by the European Commission to provide an adequate level of protection, or by using specific contractual protections. You can contact us at dpo@octoenergy.com for details of how we protect specific transfers of your data.
All information that you provide us with is stored on our secure servers, or those of our third parties’ data storage providers.
Security
We take reasonable measures to protect the information we collect from unauthorised access, disclosure, or misuse. However, no security measure is 100% effective, and we cannot guarantee the security of your information.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We keep your personal data for only as long as we need to. How long we need your personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries about a product or service and as a result may keep personal data while you are still using our product or services. We may also need to keep your personal data for accounting purposes, for example, where you have bought a subscription. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you.
Children
Our Site and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete the information as soon as possible.
Cookie policy
[TBC]
Changes to This Privacy Policy and your duty to inform us of changes
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Site prior to the effective date of the changes. Your continued use of our Site after the effective date of the changes constitutes your acceptance of the updated Privacy Policy.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
What are my rights under data protection laws?
You have various rights under the data protection laws, which you can exercise by contacting us. The easiest way to do this is by email to dpo@octoenergy.com.
Right to object
You have the right to object to us handling your personal information where we are handling your personal information based on our legitimate interests. If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why we should continue to use your personal information.
You can also ask us to stop handling your personal information for marketing purposes at any time.
Right of access
You have the right to access your personal information which we are handling, and you are entitled to receive confirmation and details about whether your personal information is being processed by us.
Right to rectification
You have the right to require us to rectify any inaccurate personal information we hold about you. You also have the right to ask us to complete personal information which you think is incomplete.
Right to restriction
You can restrict our processing of your personal information where:
you think we hold inaccurate personal information about you;
our handling of your personal information breaks the law, but you do not want us to delete it;
we no longer need to process your personal information, but you want us to keep it for legal reasons; or
where we are handling your personal information because we have a legitimate interest (as described in the “How We Use Your Data” section above) and are in the process of objecting to this use of your personal information.
Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle any legal claims.
Right to data portability
This right only applies to your personal information we are handling because you consented to us using it or because there is a contract in place between us.
You have the right to receive your personal information in a structured, standard machine-readable format, and the right to ask us to send your information to another organisation or to give it to you.
Right to erasure
You have the right to require us to erase your personal information in the following circumstances:
where we no longer need to use your personal information for the reasons we told you we collected it for;
where we needed your consent to use your personal information, you have withdrawn your consent and there is no other lawful way we can continue to use your personal information;
where you object to our use of your personal information and we have no compelling reason to carry on handling it;
if our handling of your personal information has broken the law; and
where we must erase your personal information to comply with a law we are subject to.
Right to complain
You have the right to lodge a complaint with the Information Commissioner's Office, the supervisory authority for data protection issues in the United Kingdom.